About Mohammad Kabir Rahimi

  • Academic Level  Diploma
  • Age  18 - 22 Years
  • Salary  3868
  • Gender  Male
  • Industry  Management
  • Viewed 39

About me

Experienced 3+ years as an IT professional with a strong background in IT Assistant and Help Desk roles. Skilled in providing IT support, troubleshooting technical issues, and assisting users. Holder of certifi cations in ICDL, CompTIA A+, Network+, Server+, MTCNA, Help Desk, Azure Fundamental AZ-900.
Profi cient in IT support, network administration, server management, and help desk operations. Effective communicator with a talent for problem-solving and adapting to new technologies. I am eager to apply my IT expertise and certifi cations to contribute effectively in future roles in the fi eld.

Education

  • 2022 - Present
    Rana University

    Bachelor's of Computer Science

  • 2019 - 2021
    Hakim Naser Khosrow Balkhi High School

    High School Diploma

Experience

  • 2023 - 2024
    Afghan Wirelees

    Call Center Agent

    Call Center Agent with 1+ years of experience in providing exceptional customer service, resolving inquiries effi ciently, and exceeding performance targets. Profi cient in utilizing CRM systems and maintaining a positive and professional demeanor in high-pressure situations.

  • 2022 - 2023
    GAO Tek

    HR & Digital Marketing Internship (Remote)

    HR & Digital Marketing Intern with hands-on experience in conducting recruitment activities, assisting in employee onboarding, and managing social media marketing campaigns. Profi cient in utilizing digital marketing tools and platforms to enhance brand awareness and engagement. Strong attention to detail, analytical skills, and a passion for leveraging digital strategies in the HR realm

  • 2021 - 2022
    Extreme Logistic

    IT Helpdesk & Technician

    IT Helpdesk and Technician with 1.5+ years of experience in diagnosing and resolving technical issues, providing timely support to end-users, and implementing system upgrades. Skilled in troubleshooting hardware and software problems, ensuring minimal downtime and maximizing operational effi ciency. Profi cient in confi guring and maintaining network infrastructure to support company needs.

  • 2020 - 2021
    Medica Afghanistan

    IT Assistant

    IT Assistant with 1.5+ years of experience supporting IT operations, maintaining hardware and software systems, and providing technical assistance to users. Profi cient in troubleshooting basic technical issues, conducting system backups, and assisting with software installations. Strong attention to detail and a commitment to ensuring smooth IT processes within the organization.

Expertise

MS WIndows 7, 8, 10, 11
Software and Hardware Technician
Problem-Solver
Social MediaManagement

Languages

English
Proficient
Dari
Proficient
Pashto
Proficient
Urdu
Beginner

Honors & awards

  • 2022

    CompTIA A+ Certificate

    I got this certificate from Top in Town Technology academy

  • 2022

    Helpdesk (IT Services)

    I got this certificate from Top in Town Technology academy.

Skills