About Mohammad Kabir Rahimi
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Academic Level Diploma
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Age 18 - 22 Years
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Salary 3868
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Gender Male
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Industry Management
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Viewed 39
About me
Experienced 3+ years as an IT professional with a strong background in IT Assistant and Help Desk roles. Skilled in providing IT support, troubleshooting technical issues, and assisting users. Holder of certifi cations in ICDL, CompTIA A+, Network+, Server+, MTCNA, Help Desk, Azure Fundamental AZ-900.
Profi cient in IT support, network administration, server management, and help desk operations. Effective communicator with a talent for problem-solving and adapting to new technologies. I am eager to apply my IT expertise and certifi cations to contribute effectively in future roles in the fi eld.
Education
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2022 - Present
Rana University
Bachelor's of Computer Science
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2019 - 2021
Hakim Naser Khosrow Balkhi High School
High School Diploma
Experience
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2023 - 2024
Afghan Wirelees
Call Center Agent
Call Center Agent with 1+ years of experience in providing exceptional customer service, resolving inquiries effi ciently, and exceeding performance targets. Profi cient in utilizing CRM systems and maintaining a positive and professional demeanor in high-pressure situations.
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2022 - 2023
GAO Tek
HR & Digital Marketing Internship (Remote)
HR & Digital Marketing Intern with hands-on experience in conducting recruitment activities, assisting in employee onboarding, and managing social media marketing campaigns. Profi cient in utilizing digital marketing tools and platforms to enhance brand awareness and engagement. Strong attention to detail, analytical skills, and a passion for leveraging digital strategies in the HR realm
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2021 - 2022
Extreme Logistic
IT Helpdesk & Technician
IT Helpdesk and Technician with 1.5+ years of experience in diagnosing and resolving technical issues, providing timely support to end-users, and implementing system upgrades. Skilled in troubleshooting hardware and software problems, ensuring minimal downtime and maximizing operational effi ciency. Profi cient in confi guring and maintaining network infrastructure to support company needs.
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2020 - 2021
Medica Afghanistan
IT Assistant
IT Assistant with 1.5+ years of experience supporting IT operations, maintaining hardware and software systems, and providing technical assistance to users. Profi cient in troubleshooting basic technical issues, conducting system backups, and assisting with software installations. Strong attention to detail and a commitment to ensuring smooth IT processes within the organization.
Honors & awards
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2022
CompTIA A+ Certificate
I got this certificate from Top in Town Technology academy
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2022
Helpdesk (IT Services)
I got this certificate from Top in Town Technology academy.